Teresa holds a Bachelor’s
degree in both sociology and history, and held a position as Director of Human
Resources for a small consulting firm before realizing she wanted to start her
own small business. Teresa is a big animal lover, and the chance to open up an
animal-oriented business appealed to her and her business partner Ivan.
Ivan has been a
lawyer since 1991, and decided to leave law to pursue a business that coincides
with his love for animals. After 20 years of law practice, he decided to take his
life down a different career path.
How did you learn
about the brand? Why did you choose the brand?
Ivan lives close to the franchise headquarters and saw a
billboard for the K9 franchise. We were discussing doggy daycare options
because, let’s be honest, who wouldn't want to play with dogs all day? I knew
what I wanted and what I expected as an owner, and wanted to make that dream a
reality.
What was appealing
to you about joining a franchise system?
A franchise allows you the freedom of owning your own
business, while utilizing a model. I don’t have to recreate anything, but K-9
is specifically great because the owners are open to suggestions. There is room
for give and take, and franchising in general is a smart thing to do. I wasn't thinking about buying into a franchise initially, however once I received more
information, I knew this is what we wanted to do.
What makes your
business different?
K9 is a great location for dogs and it is known for its
cleanliness. It’s a different experience for customers and their animals; it’s
more of a spa experience. We don’t want these dogs left in cages all day; the
animals should be taken care of well. It’s horrible when places isolate the
dogs they’re boarding.
How do you connect
with the local community through your business?
We want to give back to the community so one of the
things we would like to do is work with developmentally challenged individuals
who can receive therapy and socialization from working with dogs. Whether it be
watching or feeding the animals, the act of spending time with dogs can be very
therapeutic and nurturing. We will also get involved with civic community
activities, as well as fundraising. We will work with the police and fire
department for raising awareness on safety.
What challenges
have you overcome to get where you are now?
The uncertainty of opening up a new business is always a
struggle. I had to quit my job and do temporary work so I had the time to start
K9. There is a huge learning curve and a lot of involvement with architects,
engineers, general contractors, and electricians. These things are new to me,
as I've worked in corporate most of my career.
What are your
expansion or development plans?
We would like to get this one off the ground first.
Perhaps in the future we will open more locations.
Do you have any
other interesting hobbies or passions?
I’m a huge fan of the New York Yankees and New York
Giants, and I also love to travel.
